Privacy Policy

Aptarus Limited (hereinafter referred to as “Aptarus” “us” “we” or “our”) is committed to respecting your privacy and to complying with all applicable data protection and privacy laws. This Privacy Policy governs the manner in which Aptarus collects, uses, maintains and discloses information collected from users (each, a “User”) of the http://www.aptarus.com website (“Site”). This privacy policy applies to the Site and all products and services offered by Aptarus Ltd.

What information we collect

Personal information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, subscribe to the online training service, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site.

Our registration forms require Users to give us contact information that may include name, email address, address, phone number, and similar information. We may use customer contact information from the contact forms to send the user requested information about our company. Users signing up for the online training service will be asked to provide credit card and billing information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-Personal information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service provider utilized and other similar information.

Use of cookies

Our Site may use cookies to enhance your experience while using our Site. Users may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If you choose to have your browser refuse cookies, it is possible that some areas of our Site will not function properly when you view them.

How we use collected information

Information will not be used, disclosed or processed in any manner incompatible with the purposes for which it was obtained. We are the sole owners of the information collected on this site. We never sell, share, or trade any of our customer information with other companies.

Purposes for which we hold your information:

  • To improve customer service - Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To communicate with you and provide you with marketing and product information.
  • To personalise your visit to the Site.
  • To improve our Site - We may use feedback you provide to improve our products and services.
  • To track your movement through the Site (for marketing and advertising purposes).
  • For the performance of any request by or contract with you.

We use the Non-Personal information gathered from visitors to our website in an aggregate form to get a better understanding of where our visitors come from and to help us better design and organise our website.

How we protect your information

We take precautions to protect your information. We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. While we strive to protect your information, we cannot ensure or warrant the security of such information.

Online surveys

We may conduct occasional online surveys via our website or via an email newsletter to better understand the needs and profile of our visitors. When we conduct a survey, we will let you know how we will use the information at the time that we collect the information from you.

External links

Our Site may contain links to other websites. Please note that when you click one of these links you are entering another website for which Aptarus has no responsibility. We encourage you to read the privacy statements on all such sites as their policies may be different from ours.

Data Retention

Information will be kept for no longer than is necessary for the primary purpose for which it was obtained. Information will be retained for any period required by law. Some information that is not otherwise subject to retention for normal reasons may need to be retained because of circumstances such as litigation or government investigation.

Access to your Information

You are entitled to copies of your information kept by us. Requests should be in writing and should be addressed to Customer Support, Aptarus Limited, Galway Technology Centre, Mervue Business Park, Galway, Ireland. Please quote your name, address and your Aptarus username. We will take all reasonable steps to confirm your identity before issuing any copy data.

General

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. We reserve the right, at our discretion, to change, modify, add, or remove portions of this policy at any time. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at info@aptarus.com.